What types of junk do you remove?

We remove almost anything non-hazardous—furniture, appliances, yard debris, construction waste, electronics, old mattresses, and general household clutter. If you’re unsure, just ask!

What items can’t you take?

We do not remove hazardous materials such as chemicals, paint, asbestos, propane tanks, or medical waste due to safety regulations. We can recommend proper disposal methods for these items.

Do I need to move the junk outside myself?

No! Our crew handles all the heavy lifting. Just point to what you want gone, and we’ll remove it from wherever it is—attic, basement, garage, or backyard.

How much does junk removal cost?

Pricing is based on volume (how much space your items take up in our truck) and the type of materials. We provide free, no-obligation quotes on-site before we begin.

What happens to the junk you haul away?

We make every effort to donate, recycle, or responsibly dispose of items. Usable goods are taken to local donation centers whenever possible.

Do I need to be home during the pickup?

It’s best if someone is there, but we can arrange contactless pickups in certain cases. Just let us know your preferences, and we’ll work with you!

Privacy Policy

Michael's Junk Removal ("Company," "we," "our," or "us") respects your privacy and is committed to protecting your information. This Privacy Policy explains how we collect, use, disclose, retain, and safeguard information when you visit our website, communicate with us, request services, or otherwise interact with us online or offline.

By accessing or using our website or services, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

A. Information You Voluntarily Provide

We may collect information you voluntarily provide, including:

Name, email address, telephone number, and mobile number
Service address and mailing address
Billing information
Photos, videos, or descriptions of items you'd like removed
Information submitted through forms, quote requests, online booking, surveys, chat features, reviews, or other communications
Any other information you choose to provide
Please do not submit sensitive personal information unless specifically requested and reasonably necessary for service-related purposes.

B. Automatically Collected Information

We and our service providers may automatically collect:

IP address, browser type and version, device identifiers, and device type
Operating system and internet service provider
Approximate geolocation information
Referring and exit pages, website activity, clickstream data, and session information
Analytics and diagnostic data, advertising identifiers, and cookie identifiers
Date and time of access

C. Cookies, Pixels, and Tracking Technologies

We and our third-party service providers may use cookies, pixels, web beacons, scripts, tags, analytics tools, and advertising and remarketing technologies. These technologies may be used to operate and secure the website, analyze user behavior, personalize user experiences, measure advertising performance, and detect fraud and abuse. Third-party providers may include Google, Meta, and similar advertising and analytics platforms.

We may also use call tracking technologies. These technologies may display different phone numbers to visitors based on advertising source, referral source, campaign attribution, geographic region, or website activity in order to measure marketing performance, analyze website effectiveness, and improve customer service. These technologies may use cookies, session identifiers, or similar tracking technologies to associate website activity with phone calls.

Your browser settings may permit you to disable certain cookies; however, portions of the website may not function properly as a result.

2. Call Recording, Chat, SMS, and Communications

Telephone calls and related website interactions may be tracked, attributed, recorded, monitored, transcribed, analyzed, stored, and processed by us and our third-party service providers for purposes including customer service, quality assurance, training, marketing attribution, analytics, and lead management.

By communicating with us, you consent to such monitoring, recording, and processing to the extent permitted by applicable law. Message and data rates may apply to SMS communications. You may opt out of promotional SMS messages at any time by replying "STOP."

3. Automated Processing and Analytics

We may use analytics, automation, and other software-based technologies to support operations, communications, advertising, customer service, and website functionality. These technologies may process information submitted through website forms, chat tools, SMS communications, phone systems, and emails. We do not use these technologies to make solely automated decisions producing legal or similarly significant effects without meaningful human involvement.

4. How We Use Information

We may use information for purposes including: providing quotes and junk removal services, scheduling appointments, processing transactions, responding to inquiries, customer support, website administration, advertising and marketing, analytics and reporting, fraud prevention, security monitoring, operational improvement, legal compliance, and enforcing agreements and policies.

5. How We Disclose Information

We may disclose information to service providers, contractors, advertising and analytics partners, scheduling and communication vendors, hosting and IT providers, payment processors, professional advisors, legal or regulatory authorities, and successors in the event of a merger, acquisition, or business transfer.

We do not sell personal information for monetary compensation. However, certain uses of advertising, analytics, cookies, pixels, and tracking technologies may constitute "sharing" or "selling" under applicable privacy laws.

6. Cookie Choices and Consent

Depending on your jurisdiction, you may have the ability to manage cookies and tracking technologies through browser settings, cookie preference tools, consent banners, or third-party opt-out tools. Disabling certain technologies may affect website functionality.

7. Data Retention

We retain information as reasonably necessary for operational, contractual, legal, security, dispute resolution, and business purposes. Retention periods may vary depending on the type of information and applicable legal obligations.

8. Data Security

We implement commercially reasonable administrative, technical, organizational, and physical safeguards designed to protect information. However, no method of transmission, storage, or processing is completely secure, and we cannot guarantee absolute security.

9. Third-Party Websites and Services

Our website may contain links or integrations with third-party websites, tools, widgets, or services, such as Google Reviews. We are not responsible for the privacy, content, security, or practices of third parties. Interactions with third-party services are governed by those third parties' own terms and policies.

10. Accessibility Statement

We are committed to improving website accessibility and usability for all individuals, including individuals with disabilities. If you experience difficulty accessing any portion of the website, please contact us using the information below.

11. Children's Privacy

Our website and services are not directed toward children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we may take steps to delete it.

12. Do Not Track Signals

Some browsers may transmit "Do Not Track" signals. Because no universal standard exists, our website may not respond to such signals.

13. Your Privacy Choices

Depending on your state of residence, you may have rights regarding your personal information, including the right to request access to, correction of, or deletion of your personal information, and to opt out of marketing communications. To exercise any of these rights, please contact us using the information below.

14. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes become effective upon posting unless otherwise indicated. Continued use of the website constitutes acceptance of the updated policy.

15. Contact Information

Michael's Junk Removal

452 W Blue Lick Rd, Shepherdsville, KY 40165
Phone: (502) 627-0414
Email: michaelsjunkremovalky@gmail.com
Website: michaelsjunkremovalky.com